Peppers Moonah Links Resort, Fingal
"I just wanted to extend our thanks to you and the Moonah Links staff that were working on our wedding day. Paul and I couldn't have asked for a better day and both thought that you did a terrific job and were very impressed with the level of service and attention to detail.
We have had a number of guests pass on their feedback to us, telling us that the service in the marquee was excellent and that the food was delicious. (I remember specifically that a guest told me that they just couldn't get enough of the scallops wrapped in bacon during the canapés as they were so good)
Paul and I noticed some of the little things that were done that we were not expecting that made a big difference to our day. They included:
- Having the buggies decorated in white tulle and the “Just Married” sign attached to the back following the ceremony
- Having someone take us to the photos locations so that we didn't get lost
- Being picked up in the buggy following the reception, and given a 6 pack of beer and bottle of wine to take home with us to enjoy
Paul and I both agreed that the day surpassed our expectations, and we couldn't find one thing to fault. The waiting staff were very friendly and we felt that we were never waiting for a drink.
Tess, special thanks to you for your excellent planning and organisation skills that resulted in us having a day that ran smoothly and looked effortless…which of course we all know that it wasn't without a big effort! With so many emails and requests coming from us, it could have been easy for something to slip through, however nothing was forgotten and we were so, so happy with the day.
Please pass this email on to the other staff members and management to let them know how much we appreciated everything that was done for us and the high level of service that we were provided, both in the lead up to the wedding and on the day itself." Liz and Paul Gregory