Booking Online with Peppers

Why book online with Peppers

Great reasons to book online with Peppers


Price Guarantee

If you find a better price for the same offering on another website within 24 hours of booking on the Peppers website we will happily match it.

We are 100% confident that we can offer you the best rate available for your booking. So confident that if within 24 hours of booking on peppers.com.au or peppers.co.nz, you find any lower price on another public website for the same room type, dates, currency and booking conditions in the same hotel or resort, we'll match the price #.

#Price Guarantee Conditions

  • You must provide evidence of a cheaper online public rate for the same offering within 24 hours of seeing it on another website; it must be still available and able to be checked by us.
  • Rates on “member” or restricted access websites are not considered 'public rates' and this guarantee does not apply to rates published on those websites.
  • The cheaper rate must be for the same room type, number of guests, rate package, stay dates, currency, payment terms and cancellation terms.
  • Contact us within 24 hours of booking your accommodation on peppers.com.au or peppers.co.nz by calling 1800 080 878. If you meet all the conditions above we will happily match the price.

Every Available Room

In busy periods, you can be assured that every room available can be found at peppers.com.au and is available to book in real time.

Australian 24 hour call centre

Our knowledgeable staff will always be there to help you before, during and after your stay. Deal with Peppers direct and pass on your special requests when booking online. Use our convenient web chat service or call our friendly Australia-based call centre on 1300 737 444.

Access to 30+ retreats, resorts and hotels in 30+ destinations

Peppers have indulgent retreats, iconic resorts and boutique hotels in the heart of great Australian cities, winegrowing valleys, celebrated beaches, heritage alpine and wilderness regions in Australia and New Zealand. Peppers are proud to be Australian managed and we are committed to using our local knowledge in each destination to help ensure your holiday or business travel experience is enjoyable and trouble-free. At Peppers, we're all about you.

Secure and flexible online payment with credit, cash or gift cards

When it comes to payment, the choice is yours. We are happy to provide flexible payment options and offer you the peace of mind of a secure online booking environment. We care about your security and privacy, which is why we rely on the world's leading security provider to keep your information secure.

Rewards program with free access to special offers

We regularly offer great specials at all our retreats, resorts and hotels across Australia and New Zealand. We also have a free rewards program, Club.CuSoon, which entitles you to up to 5%* off the public rates advertised at peppers.com.au, with late check-out as an extra bonus. Club.CuSoon members also receive great exclusive special offers not available on public sites. Visit www.clubcusoon.com.au. Please refer to Club.CuSoon terms and conditions^.

^ Club.CUSoon Terms and Conditions
*5% Discount Terms and Conditions